Terms and Conditions

Thank you for visiting the website located at usagclflorida.com (the “Site“) of ROIS Investments LLC. (“We“, “us” or “ROIS Investments LLC“). Please carefully read these terms of use (the “Terms“) as well as our privacy policy, which we may update from time to time, a current version of which is available here (the “Privacy Policy“). We provide assistance with filling out certain immigration forms related to the U.S. Diversity Visa Lottery Program (together with the Site, the “Services“). By accessing the Site and/or using our Services, you thereby agree to the Terms and Privacy Policy. “You” means a user of the Site and/or Services. If you do not agree to the Terms and Privacy Policy, you should exit our Site and not use or review any of the information that is posted on the Site and not apply for or use our Services.

We may revise the Terms at any time without notice by updating this Site. All updates to the Terms will be posted on this page. You are bound by any revisions or updates. You should periodically visit these Terms to review the current terms that apply to your use of our Site and/or Services. Any use of the Site and/or Services by you after ROIS Investments LLC’s publication of any such changes shall constitute your acceptance of these Terms as modified. ROIS Investments LLC may, in its sole discretion and at any time, discontinue providing the Site and/or Services or any part thereof without notice.

Use of and access to the Site and/or Services is void where prohibited by law. By using the Site and/or Services, you represent and warrant that (a) any and all information you submit is truthful and accurate; (b) you are 18 years of age or older, and (c) your use of the Site and/or Services does not violate any applicable law or regulation or any obligation.

PLEASE NOTE THAT WE ARE NOT A GOVERNMENT AGENCY OR GOVERNMENT ORGANIZATION. WE ARE A COMPANY PROVIDING VALUE ADDED PAID SERVICES FOR THE REGISTRATION TO THE U.S. DIVERSITY VISA LOTTERY (“DV LOTTERY“) PROGRAM. PLEASE NOTE THAT YOU CAN APPLY TO THE DV LOTTERY PROGRAM WITHOUT PAYING ANY FEES ON THE US GOVERNMENT WEBSITE.

ROIS Investments LLC is not a law firm and neither ROIS Investments LLC nor any of its employees provide legal services or legal advice of any sort. By using the Site and/or Services to assist your self-representation, you agree to the following terms. You are representing yourself in this legal matter. No attorney-client privilege is created with ROIS Investments LLC. You have been fully informed of the Services that ROIS Investments LLC is performing, and the cost of these Services. No governmental entity or authority has evaluated or approved ROIS Investments LLC’s knowledge or experience, or the quality of ROIS Investments LLC’s Services.

Please note that you may obtain information regarding free or low-cost legal representation through a local bar association or legal aid foundation. ROIS Investments LLC is not permitted to engage in the practice of law including providing any kind of advice, explanation, opinion, or recommendation to a consumer about possible legal rights, remedies, defenses, options, selection of forms and/or strategies.

ROIS Investments LLC CANNOT AND DOES NOT GUARANTEE THAT YOU WILL BE SELECTED AS A WINNER OF THE DV LOTTERY PROGRAM.

Application Services

We provide the following assistance with your application process:
DV Lottery data entry and processing.
Application data entry, checking and processing.
Confirmation delivery by email.
Email and telephone customer support.

When you contact us, you are responsible for providing us with complete, valid and accurate application information. ROIS Investments LLC is not liable for any applications not filed due to insufficient or incomplete information submitted by the customer or for rejected applications due to non valid or incorrect information submitted by the customer. This includes photo submission after the initial application review. Please note that we do not guarantee that any or all of the applications will be accepted, nor do we make any guarantees as to the results of such applications. We only process your application data and integrate such data into the DV Lottery system.

We will assist you with submission of your DV lottery application, making sure that the information provided by you is submitted properly and error free. By registering for our service, following our instructions and providing all information necessary as notified to you by the relevant deadline, you are guaranteed full participation in the DV lottery, ensuring you will not be disqualified. By using our service you do not have a better chance of receiving a green card over other qualified individuals.

By providing us with your application information by telephone you provide us with explicit authorization to manage your application data and apply on your behalf to the DV Lottery system. You may either pay for a one-time application or for repeated applications over an agreed number of years.

You acknowledge that ROIS Investments LLC will submit your application for the DV Lottery program electronically to the U.S. Department of State (“DOS“), the number of times, over the number of years as agreed between you and ROIS Investments LLC, provided that you have submitted to ROIS Investments LLC all information and material required to complete your application by the relevant deadline.

You acknowledge that it is your sole responsibility to check the DOS website in order to see whether or not you have been selected as a winner of the DV Lottery program and further to comply with any subsequent requirements as directed by the DOS website in order to obtain a U.S. green card for you and/or your family.

In the event an individual wins a Green Card from the DV lottery, there is a process which takes place before receiving the card itself. This process includes an interview at the Embassy, a physical from a doctor, etc. Based on these factors, winning the lottery does not necessarily mean that you will receive a green card or any other Visa. For more information: http://www.uscis.gov/green-card/other-ways-get-green-card/green-card-through-diversity-immigration-visa-program/green-card-through-diversity-immigrant-visa-program

In the event a customer purchases more than one year of service, We will require to receive a customer written confirmation stating all application details are correct and up to date before we will again submit the application to the DV lottery program for the following year.

Deadline for Submission

The deadline for applicants who have registered for the Service between November 1 and the following year September 30, is September 30 of the year in which they have registered for the Service. Unless such applicant has registered for the Express Submission Service.

In the event customer purchases more than one year of service, the deadline for submission of the written confirmation for future applications as stated above will be the deadline for the applicable year of Service, in accordance with the above.

Express Submission

The deadline for applicants who have registered for the Service between October 1 and October 25 and have registered for the Express Submission Service is October 30 of the year in which they have registered for the Service.

Intellectual Property

ROIS Investments LLC and its licensors own the Site and/or Services, as well as the materials provided on this Site and/or Services (excluding any US government forms and documents), including all worldwide intellectual property rights in the Site and/or Services, and the trademarks, service marks, and logos contained therein. Except as expressly permitted herein, you may not copy, further modify, duplicate, distribute, display, perform, sublicense, republish, retransmit, reproduce, create derivative works of, transfer, sell or otherwise use the Site and/or Services or any content appearing in the Site and/or Services. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in the Site and/or Services. All trademarks are trademarks or registered trademarks of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, or trade name of ROIS Investments LLC or any third party.

You may not or attempt to (a) decipher, decompile, disassemble, or reverse-engineer any of the software used to provide the Site and/or Services; (b) circumvent, disable, or otherwise interfere with security-related features of the Site and/or Services or features that prevent or restrict use or copying of any content; (c) use any robot, spider, site search or retrieval service, or any other manual or automatic device or process to retrieve, index, data-mine, or in any way reproduce or circumvent the navigational structure or presentation of the Site and/or Services; or (d) harvest, collect or mine information about users of the Site and/or Services.

Pricing and Fees

ROIS Investments LLC is a private company unaffiliated with the US government and the fees paid to ROIS Investments LLC are meant to cover our assistance to you in the handling and submitting of your application to the relevant government authorities. The prices we offer represent application preparation fees payable to ROIS Investments LLC. Any additional processing and filing fees (if any) are payable to either the U.S. Citizenship or Immigration Services (formerly known as the INS) or the DOS, as required. These additional fees are not included in the prices we offer to you, and must be paid separately if applicable.

ROIS Investments LLC may revise prices at any time without notice. ROIS Investments LLC currently accepts some major credit cards and PayPal, but may add or change payment methods in its sole discretion. You must respect the terms and conditions of any payment methods you use. We reserve the right to cancel any Services ordered if full payment is not timely received. You are solely responsible for any taxes on amounts you may pay or obtain through the Site and/or Services. ROIS Investments LLC will deduct applicable charges and taxes from any payable amounts, as required by law.

Refund Policy

All fees paid to ROIS Investments LLC are non-refundable except as specified herein. If you choose to cancel you registration to the Service within two weeks of the date of registration, and ROIS Investments LLC has not yet begun providing the Services, you may receive a full refund. If you are not sure whether you are eligible for a refund please contact us at info@usagclflorida.com.

Fees paid are not recoverable if filing of the DV Lottery application is made impossible by any force majeure events beyond the control of ROIS Investments LLC (for example, including but not limited to, act of war, acts of nature, changes in DV Lottery program requirements with respect to eligibility, required details or other changes, legislative or procedural change and/or state action).

By submitting your application and making payment to ROIS Investments LLC you understand and agree to the refund policy specified herein.

You acknowledge that lottery applications can be submitted only during a limited time period and you agree that once you submit payment, the ROIS Investments LLC shall immediately start preparing your application for the next available submission to the US government DV Lottery registration site, and no refund can be made after payment has been submitted for the Services. ROIS Investments LLC will make an effort to ensure that you provide complete information and materials for filing your application by the applicable deadline, as specified above. However, ROIS Investments LLC will have no liability, including refunding any fees paid by you for the services provided by ROIS Investments LLC, for your failure to provide complete information and materials by the applicable deadline.

Notwithstanding the above, we may at our discretion take exceptional circumstances into consideration, should something happen that is outside of your control and may consider refunds on a case-by-case basis. Our decisions with respect to the same are at our sole discretion. Please contact us at info@usagclflorida.com.

Disclaimers & Disclaimer of Warranty

ROIS Investments LLC is not a law firm and neither ROIS Investments LLC nor any of its employees provide legal services or legal advice of any sort. ROIS Investments LLC cannot provide legal advice and can only provide self-help services at your specific direction. Furthermore, no representations or warranties, express or implied, are given regarding the legal or other consequences resulting from the use of our Site and/or Services or the forms provided therein. The information contained in this Site and/or while providing our Services is provided for general information only and should not serve as a substitute for legal advice from an attorney familiar with the facts and circumstances of your specific situation.

Your use of the Site and/or Services is at your sole discretion and risk. The Site and Services are provided on an AS IS and AS AVAILABLE basis without warranties of any kind from ROIS Investments LLC. ROIS Investments LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, RELATING TO THE SITE, SERVICES AND/OR CONTENT, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ROIS Investments LLC DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, (I) REGARDING THE SECURITY, ACCURACY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SITE, SERVICES AND/OR CONTENT; OR (II) THAT THE SITE AND/OR SERVICES WILL BE ERROR-FREE OR THAT ANY ERRORS WILL BE CORRECTED; OR (III) REGARDING THE PERFORMANCE OF OR ACCURACY, QUALITY, CURRENCY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED BY THE SITE AND/OR SERVICES. ROIS Investments LLC MAKES NO COMMITMENT TO UPDATE THE INFORMATION CONTAINED IN THE SITE AND/OR SERVICES.

ROIS Investments LLC attempts to be as accurate as possible. HOWEVER, ROIS Investments LLC DOES NOT WARRANT THAT ANY ESTIMATION OR DESCRIPTION IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. ROIS Investments LLC CANNOT AND DOES NOT ACCEPT ANY LIABILITY FOR ANY RELIANCE BY YOU ON SUCH INFORMATION. We reserve the right to correct any errors, inaccuracies or omissions and to change or update the content at any time without prior notice (including after you have submitted an application to us).

No advice or information, whether oral or written, obtained by you from ROIS Investments LLC, shall create any warranty not expressly stated in these Terms. If you choose to rely on such information, you do so solely at your own risk. Some states or jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to you.

Limitation of Liability

IN NO EVENT SHALL ROIS Investments LLC OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE AND/OR SERVICES OR ANY CONTENT INCLUDED ON THE SITE (INCLUDING ADVERTISEMENTS), INCLUDING BUT NOT LIMITED TO THE QUALITY, ACCURACY, OR UTILITY OF THE INFORMATION PROVIDED AS PART OF OR THROUGH THE SITE AND/OR SERVICES, WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT ROIS Investments LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL ROIS Investments LLC’S CUMULATIVE LIABILITY TO YOU EXCEED AMOUNTS PAID TO ROIS Investments LLC FOR USE OF THE SITE AND/OR SERVICES.

In addition to the foregoing, ROIS Investments LLC assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any content. ROIS Investments LLC is not responsible for any problems or technical malfunction of any telephone or cellular phone network or lines, computer on-line systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on the Site, including any injury or damage to users or to any person’s mobile device or computer related to or resulting from participation or downloading materials in connection with the Site and/or Services. UNDER NO CIRCUMSTANCES SHALL ROIS Investments LLC BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM USE OF THE SITE AND/OR SERVICES OR FROM ANY CONTENT POSTED ON OR THROUGH THE SITE.

Indemnification

You agree to indemnify, defend, and hold harmless ROIS Investments LLC and its respective employees, directors, officers, subcontractors and agents of each, against any and all claims, damages, or costs or expenses (including court costs and attorney’s fees) that arise directly or indirectly from: (a) breach of these Terms by you; (b) any claim, loss or damage experienced from your use or attempted use of (or inability to use) the Site and/or Services, including any transactions that you conduct or attempt; (c) your violation of any law or regulation; (d) your infringement of any right of any third party; and (e) any other matter for which you are responsible hereunder or under law. You agree that your use of the Site and/or Services, including, without limitation, provision of services in connection with the Site shall be in compliance with all applicable laws, regulations and guidelines.

Links

Portions of the Site (including, without limitation, advertisements) may involve linking to or using web sites belonging to third parties. The Site may also provide you with links to access the websites of third party vendors or retailers. We have no control over third-party sites, and all use of third-party sites is at your own risk. Additionally, ROIS Investments LLC cannot accept responsibility for any payments processed or submitted through such third party sites, or for the privacy policies of any such sites. ROIS Investments LLC is not responsible for content available by means of such sites. ROIS Investments LLC does not endorse any products offered by third parties and we urge our users to exercise caution in using third-party sites.

Miscellaneous

These Terms shall be governed by the law of the State of New York exclusive of its choice of law rules. Your conduct may also be subject to other local, state, and national laws. Any action to be brought in connection with these Terms or the Application shall be brought exclusively in the courts in New York and you irrevocably consent to their jurisdiction. Any cause of action against ROIS Investments LLC must be brought within one (1) year of the date such cause of action arose. In the event that any provision of these Terms is held to be unenforceable, such provision shall be replaced with an enforceable provision which most closely achieves the effect of the original provision, and the remaining terms of these Terms shall remain in full force and effect. Nothing in these Terms creates any agency, employment, joint venture, or partnership relationship between you and ROIS Investments LLC or authorizes you to act on behalf of ROIS Investments LLC. Except as may be expressly stated in these Terms, these Terms constitute the entire agreement between ROIS Investments LLC and you pertaining to the subject matter hereof, and any and all other agreements existing between us relating thereto are hereby cancelled. We may assign our rights and obligations hereunder to any third party without prior notice. You shall not assign any of your rights or obligations hereunder, and any assignment in violation of the foregoing shall be void. No waiver of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If we are required to provide notice to you hereunder, we may provide such notice to the email account or account of any social networking site that you provided upon registration.

Last updated: August 2018

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